Booking & Payment Policy:
- A 50% advance payment is required to confirm the booking.
- The remaining 50% balance must be settled 48 hours before check-in.
- Payment confirmation will be sent via email upon successful transaction.
- A 2% convenience fee applies to payments made via credit or debit card.
- Payments made through UPI, RUPAY, IMPS, NEFT, and RTGS are exempt from this charge.
- All bookings remain tentative until payment is received and acknowledged.
Cancellation & Refund Policy:
- Cancellations made 14 days or more before arrival will receive a full refund.
- Cancellations made within 14 days of check-in will incur 100% of the booking amount.
- No-shows will be charged the full booking amount, and no refund will be processed.
- Refunds (if applicable) will be processed within 30 days from the cancellation date.
Early Departure Policy:
- Guests who decide to check out earlier than the booked duration will be charged at least one night's stay and up to 100% of the total booking amount.
Late Check-Out Policy:
- Late check-out from 2:00 PM to 6:00 PM will be charged 50% of the daily room rate.
- Any check-out beyond 6:00 PM will be charged as one full night.
Banquet Hall / Venue Charges:
- Venue charges are applicable for an 8-hour shift, including setup and breakdown time.
- Additional charges apply for exceeding the allotted venue time.
- The above prices are exclusive of 18% GST.
Corkage & Liquor Policy:
- If guests bring their own alcohol, corkage charges apply:
- Beer Bottle: ₹100 + 10% VAT per bottle
- Indian Liquor (750ML): ₹750 + 10% VAT per bottle
- Imported Liquor (1000ML): ₹950 + 10% VAT per bottle
- Mandatory Bar Handling Charges: ₹15,000 + 18% GST when corkage applies.
- IMFL Liquor Package: ₹2,200 + 10% VAT per person (unlimited for 2 hours).
Damage & Incidentals Policy:
- Guests will be held financially responsible for any damage caused to the resort’s property.
- Charges for repairs or replacements will be added to the guest’s final bill.
Booking Status:
- This document serves as a quotation only.
- No rooms or banquet spaces are held until a signed contract and payment are received.
- The rates mentioned are valid for 15 days from the date of quote and may be subject to change.